Return Policy

1. Non-Refundable Policy

Due to the bespoke nature of software customization, fees for development, implementation, and support are non-refundable once the project begins. Customized software is built specifically for the client, making it ineligible for resell or reuse..

2. Cancellation Policy

Before Development Starts: If you wish to cancel the project before development begins, a full refund of the initial deposit will be provided.After Development Starts: If a project is canceled after development has commenced, no refunds will be issued. Clients will still be responsible for payment of any milestones or completed work as per the agreement..

3. Modification and Adjustments

Clients may request adjustments to the project scope during development. Any changes may result in additional costs, which will be communicated before implementation.

We will provide revisions to ensure client satisfaction within the agreed-upon scope. Major changes outside the initial agreement will be treated as a new request.

4. Error Resolution

Post-delivery, if any errors or issues arise within the scope of the project agreement, we will resolve them free of charge within the agreed-upon warranty period. Errors resulting from changes or external interference outside the original scope may incur additional fees.